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Bugs Killed

Windows

Xerox printer stopped printing because it was using a WSD port

A Xerox printer showed an error and then a blank queue on the workstation. The printer was reconnected over TCP/IP instead of WSD, and a test print confirmed it worked.

Killed once by someone from XL.net, on 2026-01-13.

Affects

Versions

  • Windows

Hardware

  • Xerox printer

What you see

  • The printer showed an error and then a blank queue
  • Print jobs would not complete from the workstation

Why it happens

Likely The printer was installed on a WSD port instead of a TCP/IP port

When it shows up

A replacement Xerox printer is added but the workstation still points to WSD

You are in this case if:

  • Printer properties show the port type as WSD instead of a Standard TCP/IP port
  • Printing works after the printer is reconnected over TCP/IP

1 fix below

The steps that killed it

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Someone from XL.net killed this on a Windows computer on 2026-01-13. It is written up from that one repair, so it cites no outside page.