Windows
Website would not load until DNS servers were changed
The website would not open on the affected Windows computers. Changing the DNS servers to 8.8.8.8 and 8.8.4.4 restored access, and the site loaded normally afterward.
Killed once by someone from XL.net, on 2026-04-17.
Affects
Versions
- Windows
What you see
- Website would not load in a browser.
- Refreshing, changing browsers, and trying different computers did not immediately resolve the access problem.
Why it happens
Likely Suspected DNS resolution issue on the affected computer or network.
When it shows up
A website fails to open on one or more Windows computers, but the same site loads on other machines.
You are in this case if:
- Browser access works on other computers but not on the affected one.
- DNS server settings are not set to 8.8.8.8 and 8.8.4.4.
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
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Drawing a picture for you.
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Someone from XL.net killed this on a Windows computer on 2026-04-17. It is written up from that one repair, so it cites no outside page.