Windows
Website opens in a 'Personalized View' instead of the normal page
The website was not loading normally because it was in a 'Personalized View' state. Closing that view restored normal website functionality.
Killed once by someone from XL.net, on 2026-07-21.
Affects
Versions
- Windows
What you see
- The site opens with a 'Personalized View' instead of the normal page behavior.
Why it happens
Likely The website was in a 'Personalized View' state; the ticket does not say why it was set.
When it shows up
A Windows computer can reach the website, but the page is stuck in a 'Personalized View' state rather than the normal view.
You are in this case if:
- Exact on-page text mentions 'Personalized View'
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
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Someone from XL.net killed this on a Windows computer on 2026-07-21. It is written up from that one repair, so it cites no outside page.