Windows
Website login error caused by browser extensions
Signing in to the website failed with the same error in Chrome and Edge. Disabling browser extensions let the site load and the login flow go through.
Killed once by someone from XL.net, on 2026-10-24.
Affects
Versions
- Windows
Apps
- Chrome
- Edge
What you see
- An error message appears when trying to log in to the website.
- The same error happens in more than one browser.
Why it happens
Likely Browser extensions were likely interfering with the website login flow.
When it shows up
A Windows user gets a website login error in Chrome and Edge, and the site starts working after extensions are turned off.
You are in this case if:
- The error is reproducible in both Chrome and Edge.
- Browser extensions are enabled in the affected browsers.
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Someone from XL.net killed this on a Windows computer on 2026-10-24. It is written up from that one repair, so it cites no outside page.