Windows
Virtual machine remote desktop became reachable again after a reboot
The virtual machine could not be reconnected to at first. Support rebooted the VM, and the user then confirmed remote desktop access was restored.
Killed once by someone from XL.net, on 2026-10-05.
What you see
- Unable to reconnect to the virtual machine or remote desktop until the VM was rebooted.
When it shows up
A Windows virtual machine is not reachable for remote desktop, and rebooting the VM restores the connection.
You are in this case if:
- Remote desktop reconnect is not possible until the VM is rebooted.
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-10-05. It is written up from that one repair, so it cites no outside page.