Windows
Teams web could not use the microphone and camera in Chrome
The user could not turn on the laptop microphone and camera in Teams when using Teams in Chrome. The technician connected and enabled the microphone and camera permissions in Chrome so Teams web could access them.
Killed once by someone from XL.net, on 2026-07-07.
Affects
Apps
- Google Chrome
- Microsoft Teams
Hardware
- microphone
- camera
What you see
- Teams web would not turn on the microphone or camera.
- Chrome did not allow Teams to read the laptop microphone and camera.
Why it happens
Likely Chrome did not have microphone and camera access enabled for Teams web.
When it shows up
Teams is being used in Chrome on a Windows laptop and the microphone or camera cannot be turned on in the web app.
You are in this case if:
- Google Chrome is the browser in use.
- Microsoft Teams is being used in the web version.
- Microphone and camera permissions for Chrome need to be enabled for the site or app.
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-07-07. It is written up from that one repair, so it cites no outside page.