Windows
SharePoint documents stopped syncing in OneDrive
A user's SharePoint documents were not syncing in OneDrive. The technician re-added the documents to the OneDrive folder as a manual resync workaround.
Killed once by someone from XL.net, on 2026-06-24.
Affects
Versions
- Windows
Apps
- OneDrive
- SharePoint
What you see
- Folders stopped syncing and no longer updated after 06/08.
Why it happens
Suspected Suspected lost cloud authentication or a local device performance issue prevented the sync from completing.
When it shows up
A user's SharePoint documents are expected to sync through OneDrive but updates stop appearing in the synced folder.
You are in this case if:
- The affected content is SharePoint documents synced through OneDrive.
- Sync has stalled and the folder no longer updates after a specific date.
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-06-24. It is written up from that one repair, so it cites no outside page.