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Bugs Killed

Windows

Shared copier/printer outage caused by a stuck print backend

Both copiers were unavailable. Restarting the stuck backend server restored printing.

Killed once by someone from XL.net, on 2026-04-15.

Affects

Versions

  • Windows

What you see

  • Both copiers were reported as not working at the same time.
  • Printing came back after the backend server was restarted.

Why it happens

Likely A backend server used for printing was stuck and needed a restart.

When it shows up

Multiple copiers stop working together and they recover after a backend restart.

You are in this case if:

  • No exact error text, event ID, or service name was recorded in the ticket.
  • A restart of the backend server restores printing across the copiers.

1 fix below

The steps that killed it

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Someone from XL.net killed this on a Windows computer on 2026-04-15. It is written up from that one repair, so it cites no outside page.