Skip to content

Bugs Killed

Windows

SentinelOne and DNSfilter were missing after Autopilot

A newly set up Windows computer finished Autopilot without SentinelOne or DNSfilter installed. The technician reported that the machine now has both installed; the likely blocker was a legacy script that installed a conflicting antivirus and stopped the download.

Killed once by someone from XL.net, on 2026-03-11.

Affects

Apps

  • Autopilot
  • SentinelOne
  • DNSfilter

What you see

  • SentinelOne is not installed after Autopilot setup.
  • DNSfilter is not installed after Autopilot setup.
  • A different antivirus was installed by a legacy script during provisioning.

Why it happens

Likely A legacy provisioning script likely ran during Autopilot and installed a conflicting antivirus, which prevented SentinelOne and DNSfilter from downloading.

When it shows up

A Windows device completes Autopilot but the expected endpoint tools are missing and another antivirus appears instead.

You are in this case if:

  • SentinelOne is absent after provisioning.
  • DNSfilter is absent after provisioning.
  • A legacy Autopilot script installs a different antivirus during setup.

1 fix below

The steps that killed it

The steps are behind a quick check

There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.

Sign in

If you have an account, the steps are open on every bug page once you are signed in.

Sign in

Or answer this

Drawing a picture for you.

Can't read it? Sign in instead.

Keeping it away

  • Remove or retire legacy provisioning scripts that install conflicting antivirus software before the next Autopilot setup.

Someone from XL.net killed this on a Windows computer on 2026-03-11. It is written up from that one repair, so it cites no outside page.