Windows
Remote Desktop disconnected repeatedly because of unstable network connectivity
Remote Desktop sessions were dropping and could not reconnect. Network testing showed periodic ping spikes and packet loss; restarting the modem stabilized the connection and removed the packet loss.
Killed once by someone from XL.net, on 2026-01-20.
Affects
Apps
- Remote Desktop
Hardware
- modem
What you see
- Remote Desktop disconnects repeatedly
- Unable to reconnect after several drops
Why it happens
Likely Suspected unstable network path with intermittent latency spikes and packet loss
When it shows up
Remote Desktop keeps disconnecting and reconnect attempts fail, and ping testing on the affected machine shows rising latency or dropped packets
You are in this case if:
- Ping time periodically increases
- Dropped packets appear during ping testing
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-01-20. It is written up from that one repair, so it cites no outside page.