Windows
Remote Desktop Connection shortcut stopped working after an update
The old Remote Desktop Connection shortcut no longer worked. The technician pinned the new version to the taskbar, and the user was then able to connect to the virtual desktop.
Killed once by someone from XL.net, on 2025-10-31.
Affects
Apps
- Remote Desktop Connection
What you see
- The Remote Desktop Connection shortcut does not open the client.
Why it happens
Likely The shortcut was likely stale after the software was updated.
When it shows up
A Remote Desktop Connection shortcut no longer works, but the connection works from a newly pinned or updated shortcut instead.
You are in this case if:
- Remote Desktop Connection shortcut is pinned to the taskbar
- The old shortcut no longer launches after an update
- A new version of the Remote Desktop Connection shortcut works
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2025-10-31. It is written up from that one repair, so it cites no outside page.