Windows
Printing failed while VPN was enabled
The computer could not print because the VPN was on. Turning the VPN off restored printing.
Killed once by someone from XL.net, on 2026-09-28.
Affects
Versions
- Windows
What you see
- Printer connection would not work and the user could not print while VPN was enabled.
Why it happens
Likely The VPN being enabled blocked access to the printer connection.
When it shows up
A Windows computer can print normally when VPN is off, but printing fails while the VPN is connected.
You are in this case if:
- VPN shows as connected on the computer
- Print jobs or printer access fail only while the VPN is on
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Keeping it away
- If printing stops working, check whether the VPN is connected first.
Someone from XL.net killed this on a Windows computer on 2026-09-28. It is written up from that one repair, so it cites no outside page.