Windows
Printer shows online but print jobs do not go through
The printer was online, but jobs would not print. The computer was restarted and the printer was power-cycled; when the printer came back on, the stuck jobs printed and normal printing resumed.
Killed once by someone from XL.net, on 2025-11-21.
Affects
Versions
- Windows
Hardware
- printer
What you see
- Printer shows online, but print jobs do not go through
- Print jobs remain stuck until the printer is power-cycled
Why it happens
Suspected Stuck print jobs in the printer queue; the exact root cause was not established.
When it shows up
A Windows computer can see the printer as online, but queued jobs do not print until the printer is restarted or power-cycled.
You are in this case if:
- Printer status shows online
- Print queue contains stuck or pending jobs
- Jobs print after the printer is powered back on
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2025-11-21. It is written up from that one repair, so it cites no outside page.