Windows
Printer access was restored by a firewall-side change
A printer issue was reported. The technician completed a change on the firewall side, and the printer test was later confirmed as working.
Killed once by someone from XL.net, on 2026-05-08.
Affects
Versions
- Windows
Hardware
- printer
What you see
- Printer use failed until the firewall-side change was completed.
Why it happens
Likely Suspected firewall configuration or rule was blocking printer traffic.
When it shows up
A Windows computer cannot use a printer and the fix is on the firewall side.
You are in this case if:
- The ticket notes that a firewall-side change was completed for the printer issue.
- The printer test was confirmed to work after the change.
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
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Drawing a picture for you.
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Someone from XL.net killed this on a Windows computer on 2026-05-08. It is written up from that one repair, so it cites no outside page.