Windows
Outlook crashes when printing an email
Outlook was crashing and prompting for Safe Mode after an email print attempt. The printer was reinstalled on a TCP/IP port, updated to the latest Windows 11 print driver, and printing from Outlook on the virtual desktop was confirmed working.
Killed once by someone from XL.net, on 2025-12-31.
Affects
Apps
- Outlook
Hardware
- network printer
What you see
- Outlook closes or crashes when printing an email
- Reopening Outlook prompts to start in Safe Mode
Why it happens
Suspected Suspected printer install or driver issue on the virtual desktop; the exact root cause was not proven in the ticket.
When it shows up
Outlook crashes only when printing an email from a virtual desktop, then offers Safe Mode on the next launch.
You are in this case if:
- Printer was installed with a TCP/IP port
- The print driver was replaced with the latest Windows 11 driver
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2025-12-31. It is written up from that one repair, so it cites no outside page.