Windows
OneDrive would not sync a SharePoint library because a duplicate library shortcut was already present
A SharePoint library would not sync to OneDrive. The conflicting SharePoint library shortcut was removed from OneDrive, then the library synced successfully and its contents were confirmed in File Explorer.
Killed once by someone from XL.net, on 2025-10-30.
Affects
Apps
- OneDrive
- SharePoint
What you see
- A SharePoint library failed to sync to OneDrive.
Why it happens
Likely A SharePoint library shortcut for the same site/library was already present in OneDrive.
When it shows up
OneDrive will not sync a SharePoint library and there is already a shortcut for that same library/site in OneDrive.
You are in this case if:
- OneDrive shows an existing shortcut for the SharePoint library or site that is being synced
- Removing that shortcut clears the sync problem
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2025-10-30. It is written up from that one repair, so it cites no outside page.