Skip to content

Bugs Killed

Windows

OneDrive was not running, so a cloud file would not open

A PDF stored in OneDrive would not open correctly and showed an error. Starting OneDrive and waiting for it to sync fixed the file so it opened normally.

Killed 2 times by someone from XL.net, most recently on 2026-08-25.

Affects

Versions

  • Windows

Apps

  • OneDrive
  • File Explorer
  • PDF files

What you see

  • A PDF would not open correctly from File Explorer
  • An error message appeared when opening the file
  • The file behaved like an incomplete cloud file until sync resumed

Why it happens

Likely OneDrive was not running, so cloud-stored files were not downloaded locally the first time they were opened.

When it shows up

Cloud-stored files open with an error or appear incomplete and OneDrive is not active on the computer.

You are in this case if:

  • OneDrive is not running
  • The affected file is stored in OneDrive or other cloud storage
  • Opening the file produces an error or incomplete content

1 fix below

The steps that killed it

The steps are behind a quick check

There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.

Sign in

If you have an account, the steps are open on every bug page once you are signed in.

Sign in

Or answer this

Drawing a picture for you.

Can't read it? Sign in instead.

Someone from XL.net killed this on a Windows computer on 2026-05-22. It is written up from that one repair, so it cites no outside page.