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Bugs Killed

Windows

OneDrive account was disconnected and needed MFA setup to sign back in

The OneDrive account was disconnected. Credentials were provided, MFA was set up, and the account was signed back in successfully.

Killed once by someone from XL.net, on 2026-09-10.

Affects

Versions

  • Windows

Apps

  • OneDrive

What you see

  • OneDrive shows the account as disconnected or signed out
  • The user is prompted for credentials or MFA before OneDrive can reconnect

Why it happens

Likely The account had lost its sign-in state and required credentials plus MFA setup before it could reconnect

When it shows up

A Windows computer has OneDrive disconnected and the user cannot get back in until MFA is completed

You are in this case if:

  • OneDrive sync client shows a disconnected or signed-out state
  • A sign-in flow appears that requires credentials and MFA setup

1 fix below

The steps that killed it

The steps are behind a quick check

There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.

Sign in

If you have an account, the steps are open on every bug page once you are signed in.

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Or answer this

Drawing a picture for you.

Can't read it? Sign in instead.

Someone from XL.net killed this on a Windows computer on 2026-09-10. It is written up from that one repair, so it cites no outside page.