Windows
Office apps would not sign into the shared conference-room computer
The shared Windows computer had an Office sign-in problem. The technician signed into Office successfully with the needed account, then signed it out again so the machine was left ready for the next user; they also noted that choosing "No, this app only" helps avoid the sign-in error when switching accounts on a shared device.
Killed once by someone from XL.net, on 2026-01-27.
Affects
Versions
- Windows
Apps
- Microsoft Office apps
Hardware
- shared conference-room computer
What you see
- Office apps would not let the user sign in on the shared computer.
Why it happens
Likely Likely existing Office account sign-in state on the shared computer; the technician noted that using "No, this app only" avoids the error when signing into a different account.
When it shows up
A shared Windows computer has Office apps that need to be switched to a different account or were left signed into the wrong account.
You are in this case if:
- An Office app already shows a signed-in account under its account/sign-in area.
- The Office sign-in flow includes the choice "No, this app only".
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Keeping it away
- On shared computers, use "No, this app only" when signing into Office with a personal account, then sign out when finished.
Someone from XL.net killed this on a Windows computer on 2026-01-27. It is written up from that one repair, so it cites no outside page.