Windows
No internet access from a Windows machine until the home modem/router was restarted
The machine could join the home wireless network but could not reach websites or applications, and it showed offline in remote monitoring. Restarting the home modem/router restored connectivity.
Killed once by someone from XL.net, on 2026-03-16.
Affects
Hardware
- home modem/router
What you see
- Connected to Wi-Fi but could not open any sites or applications
- Device showed offline in remote monitoring
Why it happens
Suspected Suspected home modem/router state issue; restarting it restored access.
When it shows up
A Windows machine is connected to Wi-Fi but cannot reach any websites or applications, and remote monitoring shows it offline.
You are in this case if:
- Connected to a wireless network but no internet access
- Remote management console shows the device offline
- Other network connection attempts show the same failure
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-03-16. It is written up from that one repair, so it cites no outside page.