Windows
Mouse cursor missing until driver updates were installed
The mouse pointer was not showing on the laptop. Installing a set of driver updates, including the touchpad driver, and then rebooting restored the cursor and normal control.
Killed once by someone from XL.net, on 2025-10-22.
Affects
Versions
- Windows
Hardware
- laptop
- touchpad
What you see
- Mouse cursor does not show
- Mouse pointer is missing on the screen
Why it happens
Likely Likely driver issue affecting the touchpad/pointer stack
When it shows up
A Windows laptop has no visible mouse pointer, but the problem clears after driver updates and a reboot
You are in this case if:
- Mouse pointer is absent or not visible
- Touchpad driver is involved in the fix
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Someone from XL.net killed this on a Windows computer on 2025-10-22. It is written up from that one repair, so it cites no outside page.