Windows
Mailbox rules were sending mail out of the inbox
Hidden mailbox rules were removed from the affected accounts, including the rule that had been moving mail to RSS Feeds. The technician confirmed all rules were gone and that mail should no longer move beyond the inbox automatically.
Killed once by someone from XL.net, on 2025-10-01.
Affects
Versions
- Windows
What you see
- Mail was being moved out of the inbox by mailbox rules, including into an RSS Feeds folder.
Why it happens
Suspected Suspected leftover mailbox rules or redirects from a prior account compromise.
When it shows up
An email account has rules or hidden rules that automatically move messages out of the inbox.
You are in this case if:
- A mailbox rule moves messages to RSS Feeds or another folder.
- Hidden rules are present in the mailbox rules view.
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2025-10-01. It is written up from that one repair, so it cites no outside page.