Windows
M611 printer had multiple shared queues and needed a clean network-printer setup
The printer was showing up as several shared instances for the different trays. The technician removed the unused shared instances, reinstalled the printer as a network printer, confirmed a successful test page, and turned off duplex printing.
Killed once by someone from XL.net, on 2025-10-16.
Affects
Versions
- Windows
Apps
- Printer queue
Hardware
- M611 printer
What you see
- Printer appears as multiple shared instances instead of one normal network printer.
- Printing needed a cleanup of the printer setup before a test page would work.
- Duplex printing was enabled when it should have been off.
Why it happens
Likely Old shared printer instances for the M611 trays were present; the ticket does not show an exact underlying fault beyond the incorrect printer setup.
When it shows up
A Windows computer has the M611 installed as several shared tray-specific queues instead of a single network printer.
You are in this case if:
- Multiple printer entries for the same M611 device, including tray-specific shared instances.
- The printer is configured as a shared queue rather than a standard network printer.
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2025-10-16. It is written up from that one repair, so it cites no outside page.