Windows
Locked session blocked report printing
Users got an error when trying to print reports, and the reports were locked out for everyone. The issue was fixed by deleting the locked session with vendor support.
Killed once by someone from XL.net, on 2026-02-25.
Affects
Versions
- Windows
Apps
- reporting system
What you see
- Error appears when users try to run or print reports
- All users are locked out of reports
Why it happens
Likely A locked session was blocking the report function until it was removed.
When it shows up
Everyone gets a report-printing or report-running lock error and no one can access reports
You are in this case if:
- A locked session is present in the reporting system
- The same error appears for multiple users when they try to print reports
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-02-25. It is written up from that one repair, so it cites no outside page.