Windows
Laptop would not power or connect through the docking station; the laptop was replaced and set up again
The laptop showed an insufficient power message when connected through the dock, and the dock light stayed yellow. The issue was treated as a likely hardware problem after testing with known working docking stations, and a new laptop was set up.
Killed once by someone from XL.net, on 2026-01-08.
Affects
Hardware
- laptop
- docking station
What you see
- Error message: 'the power supply was insufficient, please find another power supply'
- Dock power light stayed yellow instead of clear
- Laptop would not power or connect external monitors through the dock
Why it happens
Likely Likely laptop hardware failure, because the laptop would not work with any docking station that was tried.
When it shows up
A Windows laptop shows the insufficient power message only when attached through a dock or hub, and known working docks also fail with it.
You are in this case if:
- Exact dialog text: 'the power supply was insufficient, please find another power supply'
- Dock power indicator is yellow instead of clear
- Known working docking stations still do not power the laptop or connect monitors
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-01-08. It is written up from that one repair, so it cites no outside page.