Windows
Laptop will not wake from sleep
The laptop would go to sleep and could not be brought back on. The technician disabled sleep and hibernation, then installed Windows and firmware updates; the issue was marked resolved.
Killed once by someone from XL.net, on 2026-03-16.
Affects
Hardware
- laptop
What you see
- Laptop would not wake or power back on after going to sleep.
When it shows up
A Windows laptop sleeps normally but cannot be woken back on afterward, even though a cold boot still works.
You are in this case if:
- Sleep and hibernate power states are enabled in Power Options.
- Windows updates and firmware or BIOS updates are pending.
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Keeping it away
- Keep Windows and firmware up to date.
- Review sleep and hibernation settings if the machine cannot wake after sleep.
Someone from XL.net killed this on a Windows computer on 2026-03-16. It is written up from that one repair, so it cites no outside page.