Windows
Laptop powers on to a dark screen
The laptop powered on but showed a completely dark screen. The technician got it booted normally again and checked the logs, but there were no logs since yesterday so the cause could not be confirmed.
Killed once by someone from XL.net, on 2026-04-10.
Affects
Hardware
- laptop
What you see
- Power button appears on but the screen stays completely dark
- The computer does not appear to boot normally at first
Why it happens
Suspected Suspected: the cause could not be determined because there were no logs since yesterday.
When it shows up
A laptop powers on but the display stays black and the machine has to be brought back to a normal boot state before anything else can be checked.
You are in this case if:
- Power button is on but the screen remains dark
- No logs are available since the previous day
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-04-10. It is written up from that one repair, so it cites no outside page.