Windows
FactSet would not open until the old install was removed and the latest version reinstalled
FactSet on a shared Windows computer was showing an error when it was opened. The old installation was uninstalled and the latest FactSet version was reinstalled, then confirmed to work.
Killed once by someone from XL.net, on 2025-10-02.
Affects
Versions
- Windows
Apps
- FactSet
What you see
- Error message when launching FactSet
- Application would not open normally
Why it happens
Likely An older FactSet installation on the shared computer needed to be replaced with the latest version.
When it shows up
FactSet fails to open on a shared Windows computer and the install appears to be outdated or broken
You are in this case if:
- FactSet is installed but shows an error on launch
- The affected computer needs the latest FactSet version instead of the old installation
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2025-10-02. It is written up from that one repair, so it cites no outside page.