Windows
Excel freezing/crashing with low virtual memory
Excel and other apps were freezing or crashing on a Windows laptop. The technician repaired Microsoft Office, ran Windows file-repair checks including DISM, and increased virtual memory; the freezing was not recurring at closure.
Killed once by someone from XL.net, on 2026-05-22.
Affects
Apps
- Microsoft Excel
- Microsoft Teams
- Microsoft Office
Hardware
- laptop
What you see
- Excel would not close and was freezing or crashing
- Programs were slow to complete tasks
- Teams was randomly shutting down or not working
Why it happens
Likely Suspected low virtual memory was contributing to the freezes/crashes; Windows file corruption was also checked for and repaired.
When it shows up
A Windows laptop shows Excel crashes/freezes, general slowness, or similar app instability, and Event Viewer shows an Excel application crash plus a low virtual memory event.
You are in this case if:
- Event Viewer contains an Excel application crash
- Event Viewer contains a low virtual memory event
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-05-22. It is written up from that one repair, so it cites no outside page.