Windows
Envelope addresses print in the wrong position
The printer was using the wrong envelope size in printer preferences, which caused the return and sender addresses to land in the wrong places. The envelope size was changed to COM10 and a printed envelope was checked to confirm the addresses were aligned correctly.
Killed once by someone from XL.net, on 2026-09-02.
Affects
Hardware
- printer
What you see
- Envelope prints with the return and sender addresses in the wrong locations.
Why it happens
Likely The envelope size in printer preferences was set incorrectly instead of COM10.
When it shows up
Envelope printing is misaligned and the printer is not using COM10 for the envelope size.
You are in this case if:
- Printer preferences show an envelope size other than COM10
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-09-02. It is written up from that one repair, so it cites no outside page.