Windows
Dock-connected mouse and keyboard stop working when the docking station driver fails to initialize
Mouse and keyboard connected through the docking station were not working because the docking station driver failed to initialize properly. The issue was resolved by reconnecting the docking station and restarting the machine; updates were checked and none were available for the dock, mouse, or keyboard.
Killed once by someone from XL.net, on 2026-05-22.
Affects
Versions
- Windows
Hardware
- docking station
- mouse
- keyboard
What you see
- Mouse and keyboard connected through the docking station do not work.
- Dock-connected peripherals are unresponsive until the dock is reconnected and the machine is restarted.
Why it happens
Likely The docking station driver failed to initialize properly.
When it shows up
A Windows computer has dock-connected mouse and keyboard that stop responding together, and the dock appears to be the common point of failure.
You are in this case if:
- Docking station driver failed to initialize properly
- Peripherals connected to the docking station are not working
1 fix below
The steps that killed it
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Someone from XL.net killed this on a Windows computer on 2026-05-22. It is written up from that one repair, so it cites no outside page.