Windows
Cracked laptop screen; replacement machine configured
The laptop screen was cracked in the lower-right corner and showed black/white lines. A replacement machine was prepared, sign-in was restored by resetting the password and MFA, and applications, files, bookmarks, and settings were transferred.
Killed once by someone from XL.net, on 2026-06-01.
Affects
Hardware
- laptop
What you see
- Cracked lower-right corner of the display
- Black/white lines affecting the far right side of the screen
Why it happens
Likely Physical damage to the laptop display
When it shows up
A laptop has visible screen damage in the lower-right corner and the display shows black/white lines, especially when the device is out of warranty.
You are in this case if:
- Cracked display panel
- Black/white lines on the lower-right side of the screen
1 fix below
The steps that killed it
The steps are behind a quick check
There are two ways in and both take a few seconds. Signing in opens the steps on every bug page; so does reading the picture.
Or answer this
Drawing a picture for you.
Can't read it? Sign in instead.
Someone from XL.net killed this on a Windows computer on 2026-06-01. It is written up from that one repair, so it cites no outside page.