Windows
CargoWise install failed
CargoWise was not installed correctly. The technician installed CargoWise and confirmed it was working without errors.
Killed once by someone from XL.net, on 2026-01-27.
Affects
Apps
- CargoWise
What you see
- CargoWise is not installed or the install did not complete.
- The app does not work when the user tries to use it for file upload/download tasks.
Why it happens
Likely The CargoWise installation had not completed successfully.
When it shows up
A Windows computer is missing CargoWise or the install appears to have failed, and the app needs to be brought back into a working state.
You are in this case if:
- CargoWise is absent or does not open correctly.
- CargoWise launches without showing an error after install.
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-01-27. It is written up from that one repair, so it cites no outside page.