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Bugs Killed

Windows

Brother HL-3700DW print jobs kept spinning until the printer was reinstalled

Printing was stuck spinning and documents would not come out. The old printer entries were removed, the Brother HL-3700DW was reinstalled with Brother's official driver package, and the printer was set as default after a successful test print.

Killed once by someone from XL.net, on 2026-03-25.

Affects

Hardware

  • Brother HL-3700DW

What you see

  • Print jobs keep spinning instead of finishing
  • Documents do not print

Why it happens

Likely Stale printer entries or driver state on the PC were likely preventing the printer from working correctly

When it shows up

A Windows PC has a Brother HL-3700DW and printing hangs with jobs that never complete

You are in this case if:

  • Brother HL-3700DW is the affected printer
  • Old printer entries are present on the PC
  • Brother's official driver package is used for the reinstall

1 fix below

The steps that killed it

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Someone from XL.net killed this on a Windows computer on 2026-03-25. It is written up from that one repair, so it cites no outside page.