Windows
Black screen on arrival; forced power-off and restart restored the display
The machine showed a black screen when it was brought into the office. Holding the power button for more than 10 seconds and then restarting restored the screen.
Killed once by someone from XL.net, on 2026-01-08.
What you see
- Screen is black when the user arrives at the office or powers on the machine.
Why it happens
Suspected The machine was likely hung or not responding until it was forced off and restarted.
When it shows up
A Windows computer powers on or is left running, but the screen stays black and does not show the desktop.
You are in this case if:
- Black screen with no desktop visible after restart or wake.
1 fix below
The steps that killed it
The steps are behind a quick check
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Someone from XL.net killed this on a Windows computer on 2026-01-08. It is written up from that one repair, so it cites no outside page.